At Advent Air Conditioning, everything we do revolves around our 3 core values: Quality, Honesty, and Integrity. When Mike Douglas started Advent Air Conditioning, Inc. in 1981, he chose these leading principles to guide his team. Mike wanted to give his neighbors valuable and honest services that would keep them warm in winter and comfortable in summer.
Today, Mike’s vision of a hardworking, honest, and professional HVAC team continues to lead the way in providing heating and air conditioning services in the Dallas-Fort Worth area. Our focus on ethics and hard work starts with our leadership and continues through to our HVAC technicians and customer service staff.
For us, helping our customers find home comfort is about more than just collecting a paycheck. We empower every homeowner to make smarter decisions about heating and air conditioning while providing only the best services and products available today.
Advent leads the way in quality. Our entire team is dedicated to quality in all aspects of our business. As a Carrier® Factory Authorized Dealer, we provide only the highest-quality HVAC systems and products. Our highly-trained team is required to complete 80 hours of paid training each year to ensure that they are offering our customers quality service and installation.
You won’t find a more honest HVAC company than Advent Air Conditioning. Our goal is to create life-long relationships with our customers. This demands a level of transparency and honesty from our entire team to create a comfortable and informed customer experience. From providing accurate and honored project quotes to educating homeowners about their HVAC systems, we’re always honest with our customers from start to finish.
Integrity is what Carrier® looks for when it chooses its factory authorized dealers. Earning this seal of approval from the HVAC industry leader shows that we are dedicated to staying up-to-date with industry best practices and providing honest and efficient services for our customers. We don’t cut corners. We do what’s best for the customer every time.
Our dedication to quality means that every time a customer interacts with our team, they’re getting the best service in the business. But don’t just take our word for it. Here are a few of the distinct awards we’ve earned over the years that help set us apart from the other guys, both locally and nationally.
Our commitment to honesty in every aspect of our business helped us earn the Better Business Bureau Torch Award for Ethics. The BBB chose us to be recognized for our honesty and integrity. As much as we cherish the awards that highlight our work and experience, nothing is more special to us than the values we uphold and the experience we give our customers. We hope that the same thing the BBB saw in us is evident every time you interact with our team.
Our dedication to integrity is demonstrated in our hardworking and honest team. We don’t just hire anyone. Beyond technical expertise and training, we look for team members that are committed to upholding our core values and supporting the company’s growth. We invest in our team so that we can continue to provide the best possible employee and customer experience the HVAC industry has to offer. All employees undergo a background check and drug testing before hire.