At Advent Air Conditioning, everything we do revolves around our 4 core values: Go Beyond, Curiosity, Sense of Urgency and Honesty. When Mike Douglas started Advent Air Conditioning, Inc. in 1981, he chose these leading principles to guide his team. Mike wanted to give his neighbors valuable and honest services that would keep them warm in winter and comfortable in summer.
Today, Mike’s vision of a hardworking, honest, and professional HVAC team continues to lead the way in providing heating and air conditioning services in the Dallas-Fort Worth area. Our focus on ethics and hard work starts with our leadership and continues through to our HVAC technicians and customer service staff.
For us, helping our customers find home comfort is about more than just collecting a paycheck. We empower every homeowner to make smarter decisions about heating and air conditioning while providing only the best services and products available today.
Advent leads the way when it comes to going beyond expectations. Our customers know that working with Advent means you will have a service provider that never looks for a way out but instead looks for solutions. Our intense desire to go beyond expectations is what helps us create a quality experience for our customers.
We have a hunger for knowledge to look past the present to anticipate our customer’s needs. Our highly trained team is required to complete 80 hours of paid training each year to ensure that they are offering our customers quality service and installation.
You won’t find a more honest HVAC company than Advent Air Conditioning. Our goals are to create life-long relationships with our customers and to be free from fraud and deception by acting with integrity, truthfulness, and transparency.
Sense of Urgency
From providing accurate and timely service to providing the highest-quality HVAC systems and products. Our entire team moves with a sense of urgency towards achieving customer satisfaction by acting promptly, decisively, and without delay.
Our dedication to quality means that every time a customer interacts with our team, they’re getting the best service in the business. But don’t just take our word for it. Here are a few of the distinct awards we’ve earned over the years that help set us apart from the other guys, both locally and nationally.
Our commitment to honesty in every aspect of our business helped us earn the Better Business Bureau Torch Award for Ethics. The BBB chose us to be recognized for our honesty and integrity. As much as we cherish the awards that highlight our work and experience, nothing is more special to us than the values we uphold and the experience we give our customers. We hope that the same thing the BBB saw in us is evident every time you interact with our team.
Our dedication to integrity is demonstrated in our hardworking and honest team. We don’t just hire anyone. Beyond technical expertise and training, we look for team members that are committed to upholding our core values and supporting the company’s growth. We invest in our team so that we can continue to provide the best possible employee and customer experience the HVAC industry has to offer. All employees undergo a background check and drug testing before hire.