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Air Conditioning & HVAC Service Reviews

We lead the way in positive experiences for our customers.

We strive every year to provide the best HVAC services in the Dallas area. For over 30 years, Advent Air Conditioning, Inc. has been the top-rated heating and cooling company in Lewisville and the Dallas-Fort Worth surrounding area. But we can’t be satisfied until our customers are 100% satisfied. That’s why we do what it takes to provide exceptional customer service and value to each and every customer. 

But don’t just take our word for it! The Dallas air conditioning repair reviews and testimonials from our valued customers below demonstrate how our team has continued to earn that honor again and again. Take a look at what our customers have to say about what it’s like to work with Advent Air Lewisville.

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A valued customer called into the Texas Home Improvement Show with Jim Dutton to thank him for referring Advent Air!

B. TurnerB. Turner

Ben Lam is a GREAT technician! He is a very personable young man with knowledge of our Carrier system and listens to our comments, makes recommendations and keeps us up to date on things. He even replaced our smoke detector batteries! We've been ADVENT customers for over 20 years and have had a few different technicians and Ben Lam is the BEST! My thermostat was offline and he helped get it reconnected to our WiFi. Thank you, Ben. You deserve a raise!

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Greg KGreg K

Very pleased with the service we have received from Advent Air. Prompt service with scheduling appointments. Great notification emails with a picture of your technician before they arrive. Every tech we have had out has been professional, courteous, knowledgeable with an attention to detail. They have also made sure no mess is left behind. There are no high pressure sales techniques and anything they recommend they are happy to answer any question you may have.

11/8/19 - Just had my fall/winter inspection maintenance. Ben was the technician and he did an excellent job. Answered all my questions without hesitation. Made a couple of recommendations and gave them to me in writing. There is no hard sell here, just great service. Everything mentioned above is also still valid. I would continue to recommend Advent to anyone looking for HVAC new installation, service or a maintenance contract.

12/3/20 - Fall/Winter service - Tommy was my technician this season. He did a fantastic job. Punctual, thorough, friendly, willing to answer all my questions. Was a great visit...I have never had anything less than excellence with Advent. Thank Tommy and thanks Advent Air!

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Rose DepoeRose Depoe

Terry Young just completed our 6 month check up on our system. He does a great job. He's efficient and thorough. He explains what he's doing and answers our questions. He was right on time too! Advent is awesome and so is Terry!

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RJ AlvarezRJ Alvarez

We’ve been working with Advent Air for 5 years now, starting with the installation of our new unit and biannual maintenance visits. Joe came out and got to work performing the necessary checks and tests, explained AA’s updated service packages, and answered my questions. They’ve taken great care of us and we highly recommend them to anyone who’s looking into a new system and its long-term performance.

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Maryjo FoxMaryjo Fox

I have used Advent Air for years. They are always, polite, professional and friendly. I Have recommended them to family and friends.
Terry installed a part an my AC and I was really impressed with him. He was Professional, Friendly and very knowledgeable.

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Andy S.Andy S.

Advent has been an excellent company to work with. We have had them out here both for a routine check of our AC unit and also to fix some broken ducts under... Read More

Everett S.Everett S.

Cris McCown from Advent Air Conditioning did a great job from the very beginning through the final repair of the my damaged and broken ductwork. He was... Read More

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“As a company, the most important thing we all need to do is look at ourselves from the customer’s point of view. Without satisfied customers, there is no business.”

Mike Douglas, President, Advent Air Conditioning, Inc.