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Air Conditioning & HVAC Service Reviews

We lead the way in positive experiences for our customers.

We strive every year to provide the best HVAC services in the Dallas area. For over 30 years, Advent Air Conditioning, Inc. has been the top-rated heating and cooling company in Lewisville and the Dallas-Fort Worth surrounding area. But we can’t be satisfied until our customers are 100% satisfied. That’s why we do what it takes to provide exceptional customer service and value to each and every customer. 

But don’t just take our word for it! The Dallas air conditioning repair reviews and testimonials from our valued customers below demonstrate how our team has continued to earn that honor again and again. Take a look at what our customers have to say about what it’s like to work with Advent Air Lewisville.

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A valued customer called into the Texas Home Improvement Show with Jim Dutton to thank him for referring Advent Air!

John WrightJohn Wright

Sarah was great. She came out to give us some recommendations on one of our A/C units that might be going out. It is 12 years old and had a leaky coil replaced 2 years ago. So I wasn't sure if it was wise to do another expensive repair. Sarah determined that the repair two years ago was made to the wrong unit. Mistakes happen but not everyone stands by their work. Advent is going to repair the correct unit at no cost to me.

Sarah's diligence and thoroughness is saving me a lot of money. She recalled being at our house 2 years ago and pulled all her notes and records to get to the bottom of our problem. I am very happy with her and Advent Air.

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Robert GrahamRobert Graham

A great bunch. Had them install 2 new 21 deer units in 2017 and then fix a bunch of poor install work on my third unit from another vendor. High quality work. Fix problems without questions or the run around. A little more expensive than my last 2 contractors but the work quality is top notch

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Miguel SaldivarMiguel Saldivar

Praimesh is the tech who has been out to our place a couple times and he has treated us well both times with a great attitude and solid information.

Sara came out to assess 2/3 of our current systems. She was willing to give us multiple cost and feature breakdowns for each option we have in replacing our units. She did this, all after spending time outside in 85 degree heat and a couple trips into the attic.

Great reps have been sent our way. Highly recommended.

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Walk NynWalk Nyn

Ben is one of the best technician who I really appreciate his great knowledges about A/C and Heating system at my home. Ben has done the great jobs in servicing and very kind and nice person. He did very throughout analysis and inspection on A/C at my home today. He also came outside under raining using the water hose to spray and clean my A/C surrounded and explained that the cleaning will help the A/C perform better. He also explain to me the recommendation for water flood control device that will shut the A/C off to avoid the flooding. I got it installed and feel safe from flooding. Thank you Ben. You have done the great jobs. Hope to see again in the winter service.

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Dan BridgesDan Bridges

Jimmy is an extremely personable, professional. I always felt at ease with him and his crew. One of his crew was even singing in the attic. Whoever that was is probably a much better installer than singer! All the guys were quiet and focused on their jobs. I appreciate the efficiency.

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Logan F.Logan F.

Update: l think this company attaches great importance to customer satisfaction. Their service manager Derek contacted us immediately and apologized for the... Read More

Andy S.Andy S.

Advent has been an excellent company to work with. We have had them out here both for a routine check of our AC unit and also to fix some broken ducts under... Read More

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“As a company, the most important thing we all need to do is look at ourselves from the customer’s point of view. Without satisfied customers, there is no business.”

Mike Douglas, President, Advent Air Conditioning, Inc.