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Air Conditioning & HVAC Service Reviews

We lead the way in positive experiences for our customers.

We strive every year to provide the best HVAC services in the Dallas area. For over 30 years, Advent Air Conditioning, Inc. has been the top-rated heating and cooling company in Lewisville and the Dallas-Fort Worth surrounding area. But we can’t be satisfied until our customers are 100% satisfied. That’s why we do what it takes to provide exceptional customer service and value to each and every customer. 

But don’t just take our word for it! The Dallas air conditioning repair reviews and testimonials from our valued customers below demonstrate how our team has continued to earn that honor again and again. Take a look at what our customers have to say about what it’s like to work with Advent Air Lewisville.

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A valued customer called into the Texas Home Improvement Show with Jim Dutton to thank him for referring Advent Air!

Robert GrahamRobert Graham

William came out and replaced a Starter Capacitor on the condenser. Was very friendly and efficient. Called Advent this morning as the unit stopped working Sunday afternoon, and they were out here at lunchtime! Great response time, problem resolved and he changed out my air filters on all 3 units as well.

A great bunch. Had them install 2 new 21 Seer units in 2017 and then fix a bunch of poor install work on my third unit from another vendor. High quality work. Fix problems without questions or the run around. A little more expensive than my last 2 contractors but the work quality is top notch

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Chastain AccountChastain Account

Mark was great! He was extremely polite, professional and knowledgeable. I will definitely request Mr. Austin if any additional issues develop. I should also mention the office staff. Everyone I speak with on the phone is extremely courteous and pleasant to deal with. Thank you!

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Alkaren PleasantAlkaren Pleasant

William L, is very knowledgeable of the Service he is providing. Walked me through the process as to what he is looking for which made me feel very confident as to what I’m getting.
Also, polite and smiled and very mild mannered.
Loved his approached / Customer Service .
Rating : 5Star

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Jim HiltonJim Hilton

Advent is always responsive and has great communication...their admin team is unmatched.

Javier (expert technician) was extremely professional and knowledgeable during my appointment. He went above and beyond with my Spring Tune-Up addressing all issues and instilling the confidence we need to face the upcoming Summer months.

This is some of the many reasons I have been with Advent for many years since they installed my system.

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Rose DepoeRose Depoe

Terry Young just completed our 6 month check up on our system. He does a great job. He's efficient and thorough. He explains what he's doing and answers our questions. He was right on time too! Advent is awesome and so is Terry!

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Jiping Q.Jiping Q.

After a month of back and forth, Matt and Mark come and supposedly pinpoint the issue. They find that the thermostat is a little bit off and the furnace... Read More

Everett S.Everett S.

Cris McCown from Advent Air Conditioning did a great job from the very beginning through the final repair of the my damaged and broken ductwork. He was... Read More

Andy S.Andy S.

Advent has been an excellent company to work with. We have had them out here both for a routine check of our AC unit and also to fix some broken ducts under... Read More

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“As a company, the most important thing we all need to do is look at ourselves from the customer’s point of view. Without satisfied customers, there is no business.”

Mike Douglas, President, Advent Air Conditioning, Inc.